Serving the Entire Community

Low-income patients, healthcare professionals, community health service providers, and hospitals all stand to benefit from Where Is Care.

Low-income uninsured and underinsured patients will benefit from quick and easy and free access to the health services that they need.

Healthcare professionals will benefit from a tool designed specifically for them.

  • Front-line healthcare professionals working with uninsured and underinsured patients can provide better referrals using accurate, real-time information.

Community health service providers will benefit from a free resource that will help improve their operational efficiency and their ability to communicate effectively with the communities they serve.

Giving these organizations the ability to quickly and easily communicate up-to-date information about the availability of their services means:

  • High utilization providers can avoid receiving excessive telephone and email inquiries when they lack the capacity to take new patients. This allows them to better use staff and volunteers resources.
  • Lower utilization organizations can reach more of the people who benefit from their services. This means that demand and utilization is spread more evenly across the entire network of providers for a specific service.
  • Atypical providers working in areas like dentistry and mental health can now take on a limited number of Medicaid patients without being inundated with inquires. Creating opportunities to increase overall capacity in these high demand service areas.

Hospitals will benefit from reduced number of uninsured patients receiving charity care for non-emergency conditions in the emergency department. It will also help the number of readmissions for low-income patients due to a lack of access to affordable outpatient care.